Privacy Policy
Your words are yours. We protect your privacy and never use your content to train AI.
Last updated: December 7, 2025
Introduction
BlueTip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered writing platform.
BlueTip is operated by PixelTowers, based in Tallinn, Estonia.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your name, email address, and authentication credentials through our authentication provider (Clerk).
- Content: Documents, notes, outlines, and other content you create within BlueTip.
- Payment Information: If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your full credit card details.
- Communications: When you contact us for support, we collect the information you provide in your messages.
Information Collected Automatically
- Usage Data: We collect information about how you interact with BlueTip, including features used, pages visited, and actions taken.
- Device Information: Browser type, operating system, device type, and IP address.
- Analytics: We use PostHog for product analytics to understand how users interact with our platform.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve BlueTip's services
- Process your transactions and manage your subscription
- Send you updates, security alerts, and support messages
- Analyze usage patterns to improve our product
- Provide AI-powered writing assistance features
- Respond to your requests and provide customer support
AI Processing
BlueTip uses third-party AI models (including OpenAI and Anthropic) to provide writing assistance features. When you use AI features:
- Your content is sent to these AI providers to generate suggestions, feedback, and assistance
- We do not use your content to train AI models
- AI providers may temporarily process your content according to their own privacy policies
Data Storage and Security
Your data is stored securely using Convex, our backend database provider. We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption in transit (HTTPS/TLS)
- Secure authentication through Clerk
- Regular security assessments
- Access controls and audit logging
Third-Party Services
We work with trusted third-party services to operate BlueTip:
- Clerk: Authentication and user management
- Stripe: Payment processing
- Convex: Database and backend services
- PostHog: Product analytics
- Sentry: Error monitoring
- OpenAI & Anthropic: AI model providers
- Resend: Transactional emails
Each of these services has their own privacy policy governing their use of your data.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@bluetip.ai.
Cookies
We use essential cookies to maintain your session and preferences. We also use analytics cookies through PostHog to understand how users interact with our platform. You can manage cookie preferences through your browser settings.
Children's Privacy
BlueTip is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@bluetip.ai
Company: PixelTowers
Address: Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115 Tallinn, Estonia